![]() If you have questions about being screened out, contact the survey creator. Usually you will get a message explaining that you have been screened out, but sometimes you will get a generic thank you for your participation. That means you’re not part of the target group of people the survey creator wants to study. If you answered some questions about your age, race, gender, income, or other demographic information and then ended the survey, chances are you were screened out. Sometimes a survey will end sooner than you expected it to. If an email or advertisement implied the survey should still be open, then contact the survey creator to let them know. You’ll have to find a different study to complete. This means the survey is no longer available. Sometimes when you enter a survey, you’ll see a message, like this: ![]() ![]() For example, in the image above, you would write “30,” not “thirty.” If a message appears on the screen, read it carefully, follow the directions, and try again. Sometimes when you try to go forward in a survey, you won’t be able to. Learn how to contact a survey’s creator in the Contacting the Survey Creator section below! Common Issues When Completing a Survey Trouble Moving Forward Therefore, we are not liable for compensating survey takers, or for fixing any issues the survey design might have: that falls to the person who created the survey and sent it to you. Qualtrics does not create the surveys itself – it merely provides the tools needed to create them. Qualtrics is a site where people can build all kinds of surveys, from simple forms to randomized studies. Are you trying to complete a survey that was created with the Qualtrics software, and aren’t sure what to do next? This page will help you with everything you need to know. ![]()
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